Purchasing process

REGISTRATION

Customers may start a purchasing process without registration on cinqfillesbudapest.com.

PURCHASING PROCESS

Customers have the possibility to place purchased items in the basket without registration.

The webshop categories are available by clicking on the drop down menu SHOP.

By clicking on a product, a new page appears where you can see and enlarge several images of the selected item, as well as read all the important product information you might need.

Hereby you can select the quantity of the purchased items under the menu “Quantity”. After setting the quantity, click on “Place in basket” and the product is ready for purchase.
On the right, you find the possibility to go directly to “Place in basket” and purchase by clicking on “Check basket content” or you may choose to backspace to continue shopping and placing additional items in the basket. By navigating your mouse on the product and clicking on x, you can delete items from the basket.

Cinq Filles Budapest Ltd reserves the right to modify prices.

ORDERING PROCESS

After you are finished shopping, you can purchase the selected items with three easy steps, by clicking on the basket icon on the right.

1. Checking basket content

Here you can see a list of all the selected items to purchase. On this page you may still remove items from the basket. The basket content automatically refreshes with the selected item/s removed. You can place additional items in the basket and continue the purchasing process by clicking on “Continue purchase”.

When you are finished shopping, click on “Check basket content” to see the content of your basket.

Here is your final chance to modify quantity or remove any selected item from the basket.

2. Select delivery method

When you are done shopping, you can choose the preferred method of product delivery on the basket page.

2.1 Personal delivery

Upon choosing personal delivery, you may pick up the purchased product in our shop during business hours.

Address: 1061 Budapest, 44 Paulay
Ede str.
Opening hours: Monday-Friday 11 a.m. -19 p.m.

2.2. Home delivery by courier service

In case of home delivery by courier service, Customer receives the purchased product via the MPL postal courier service. Under 20.000 HUF the service fee is 1.200 HUF, for orders over 20.000 HUF the delivery is free of charge.
Delivery is due within 10 working days in the territory of Hungary.

2.3. One-Day Delivery

If you place an order until 12:00 a.m. during business hours, the purchased product can be delivered on the same day.
Please note that the offer stands exclusively in the territory of Budapest, for 2.500 HUF. Before delivery, we contact you via phone with all the information you need.

3. Select delivery address

By clicking on “ purchase item”, the next step is to select the address of delivery. You may also set the delivery invoice details here. If the delivery invoice address and the delivery address are the same, please tick the box “Delivery invoice address and delivery address are identical”. If the two addresses are not identical, leave the box empty and set the delivery invoice details.

4. Delivery abroad

In case of delivery abroad, Customer receives an individual delivery price offer. For further details please contact hello@cinqfilles.hu

PAYMENT

When you are done shopping, and you have set the preferred delivery method and the address of delivery, you can step on to “Finalise purchase”.
Here you can select the payment method of your preference. Purchase by credit card When purchasing by credit card, Barion provides safe payment methods. After concluding the purchasing process, give your bank account number and click on “Pay”. We receive your order immediately and you receive an email of confirmation.

2., PayPal

When using PayPal, you must create an account and register in the PayPal system in order to be able to pay just like you would with any credit card. At the same time you click on “Pay”, we receive your order immediately, while you receive an email of confirmation.

3. Personal delivery with in store pick-up, payment in cash or by credit card

If you choose personal delivery, we contact you in connection with the soonest possible pick-up date via an email of confirmation. You can pay either in cash or by credit card upon personally picking up your purchase in our shop.

4. Transfer

If you prefer not to pay by credit card, you may select payment by bank transfer in advance.
Click on the “Payment by bank transfer in advance” option and finalise your purchase. Here you can find all the relevant information concerning your transfer, and we resend all the information you may need in an email confirming your purchase.

CONFIRMATION OF ORDER

Here you can find the printable page with all the details of your sent order. After the order, our colleagues check if the ordered items are on stock. If the products ordered are available, we send you a personalised email of confirmation. To note, after you receive the email of confirmation, the items, payment and delivery methods and the time of delivery cannot be altered.
If one or several items of the order are not available, our colleagues contact you on the phone, so you still have to chance to decide whether to buy substitute products or to finalise your order without the products out of stock, the price of which we refund.
Based on your personal details, we provide an invoice including VAT.

COMPLAINTS

Cinq Filles Budapest Ltd takes no responsibility for delivery failure due to mistaken delivery or personal details.
If you feel dissatisfied with the services provided by the webshop of Cinq Filles Budapest Ltd, you can make a complaint via hello@cinqfilles.hu or via phone +36 30 662 2625 during business hours. We contact you as soon as possible but within 24 hours at best.